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ISSUE:

To perform database system updates, the following systems will be unavailable or will have limited functionality from 7:00 PM on Friday, July 30th, until 5:00 PM on Saturday, July 31st:

• Banner 9 AdminPages

• Banner Workflow (WWIS)

• Banner Travel & Expense (WWIS)

• Esign Administrative Web Forms

• eInvoice and eProcurement

• Web4U (All Banner Self-Service features in WWIS)

• NolijWeb and DataTransfer

• DegreeWorks
   

Data warehouse refreshes and job submission chains will not run overnight on Friday, July 30th into Saturday morning. Data warehouse refresh and job submission chains will resume on the next regularly scheduled run.

ACTION REQUIRED:
Please close out of the systems listed above, log off, or shut down your workstation before 7:00 PM on Friday, July 30th. You can log back into your computer, but you will not be able to use the affected systems until after 5:00 PM on Saturday the 31st.

ADDITIONAL INFORMATION:
Services that will still be available will include the following:
 

• Email and Office 365 apps (e.g., OneDrive, SharePoint, Teams)

• Canvas

• myWestern

• University and departmental web pages

• PageUp, EASE/Novus

• Student Health Services

• Library OneSearch

• Housing and Dining services

• Viking Union Events Management

• AiM /ReADY

• Millennium-FAST

• ESM Contract Management Module (CMM)
   

Services that are not related to the systems in the Issue section will also be available, including the ability to connect to network drives using VPN.

This upgrade is essential to university operations and will repair a number of current issues and provide the base for increased functionality. For additional information about these upgrades, please contact the Help Desk 360.650.3333.

7/29/21, 11:35 AM, RESOLVED: This issue has been resolved.

7/29/21, 10:00 AM: The server that provides Esign, Bullseye, Factbook, and more is going to be offline for a brief period of time this morning.